Pilot Dealer

Dennis Vatsyk a month ago

Worked for 11s 100% the cleanest Pilot I’ve visited anywhere in the country! It was a pleasure stopping here. I was especially impressed that they had fresh food available for truck drivers even at 2:00 a.m. Everything was clean, well-stocked, and welcoming. Great job!

Jordan Yoshimine 2 months ago

Stopped for gas. Restrooms clean as was the store. The store is now a Coen Store. The first pump I went to was busted. Staff was very friendly.

Robert Heathman 3 months ago

I pulled in a reserve parking spot went in to pay for it and was told that all the spots was taking up. I inform them that I was out of time to drive and ask was there somewhere I could park. They showed me, I went back to my truck and to find out my air bags was busted. I went back in to inform them on the issue I had going on and showed them the pictures I had took that was also sent to my company. The manager comes out with a straight up attitude telling me I had to move I let her know that I couldn’t. She goes to say then you will have to pay $18 for the parking when the guy gets here. I said okay I would do that. Then she really gets an attitude and tells me I couldn’t do that. I ask her then why would you suggest that if I could do it?? As I get finished asking that… she goes to say imma called the police and went in the office. I ask why are you calling the police if I’m only trying to do is get an understanding of what I could do in this case. She called the police and I seat there and waited. As I waited she start calling other people telling them to come up there. I sat there and got on the phone with my company to let them know what was going on and told them what all sh

Kanwar Chauhan 3 months ago

Very bad customer service at this Pilot location. The staff was rude, unprofessional, and clearly needs better training. What made it worse was the manager’s attitude—she also spoke poorly, got loud, and did not handle the situation like a professional manager should. Customers deserve to be treated with respect, especially at a busy stop where people are already tired from traveling or working. Instead of helping, the team made the experience stressful and uncomfortable. Pilot should seriously look into this location and provide proper customer service training for both the manager and her team.

Yura Vasilyev 7 months ago

I wouldn’t use any of this washers and it’s gross what this days drivers and where they come from put in there. But the care team has to deal with it or remove laundry from services list